Clarifyd - Resources

FAQ

General FAQs

Know-Your-Customer ('KYC') FAQs

Know-Your-Business ('KYB') FAQs

Legal Practitioners FAQs

Accountant/ Tax Practitioners FAQs

Legal, Privacy & Security

Fees

Get involved!

Affiliate & Partnership opportunities?

Invest in us?

Join the Team?

Support?

Get in touch by reaching us at hello@clarifyd.com.au

Q: Who is considered a Tranche 2 entity?

Q: What is the Tranche 2 reforms? How do they affect me?

Q: I have a problem, how do I contact Clarifyd?

Q: How quick is the turnaround time?

Q: Why do you need to verify me as a user?

Q: Can I withdraw my submissions?

Q: I'm not sure how to navigate your platform

Q: My submission requires additional documents and information

Q: I'm not an Australian entity, can I still use your services?

Q: What services are available at Clarifyd?

Q: Is Clarifyd hiring?

Q: Clarifyd looks promising, I would like to partner with Clarifyd!

Q: What is KYC?

Q: Does Clarifyd's KYC service meet the AUSTRAC standards?

Q: What documents can Clarifyd verify?

Q: What other databases does Clarifyd has access to?

Q: What if I just want to know if the individual I'm servicing is not on a sanction list?

Q: What is a politically exposed person ('PEP')?

Q: What is a sanctioned person?

Q: What is KYB?

Q: What is an Ultimate Beneficial Owner ('UBO')?

Q: Why do you need trust deeds?

Q: What if my client is an overseas entity?

Q: What can Clarifyd do for me?

Q: If I'm not bound by regulation to run checks on my client, why should I use Clarifyd's services?

Q: I'm bound by Client Legal Privilege ('CLP'). Hence, I am unable to perform an AML assessment on my client.

Q: Will Clarifyd report my client to the relevant authorities?

Q: Do I need to obtain consent from my client?

Q: If I redact my client's name, will Clarifyd still accept my submission?

Q: What if Clarifyd's report shows that my client is a high-risk entity and is engaging is suspicious matter?

Q: What can Clarifyd do for me?

Q: Is Clarifyd's KYC service compliant with Australian Tax Office ('ATO') and Tax Practitioners Board ('TPB') guideline?

Q: Will Clarifyd report my client to the relevant authorities?

Q: Do I need to obtain consent from my client?

Q: If I redact my client's name, will Clarifyd still accept my submission?

Q: What if Clarifyd's report shows that my client is a high-risk entity and is engaging is suspicious matter?

Q: I have sophisticated or UHNW clients, is Clarifyd knowledgeable enough to understand the flow of funds?

Q: How safe is Clarifyd's platform?

Q: Where is Clarifyd's server located?

Q: How long does Clarifyd retain my data?

Q: What if I want my data to be deleted?

Q: Clarifyd needs me to put in my card details to process payment, how safe is this?

Q: How am I being charged?

Q: All these checks are just increasing my operating expenses!

Q: How can I obtain a refund?

Q: My entity has a need to volume checks, is there a subscription-based model?